Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Nigel Cross
Recently purchased BMW 5 Series 3.0 Tourer, great car at a good price, very pleased with it. Thanks to Jamie for his good customer service.
Dave
I must say that it was a real pleasure to buy my M3 from John and Roy. I have had a few nightmares when buying cars in the past with slimy car salesman but I must say that John made it a fantastic experience. At no point did I feel pushed make a purchase. Their aftercare service is second to none offering trade price servicing from M3 experts. They even took the time to sit down and have a chat with me about track days and other cars that I could only dream of owning, making me feel part of their family. I would like to thank them and would strongly recommend anyone to purchase a car from them, I think I will be purchasing my next car from them.
Pip
I love cars...but I hate buying them. Generally the salesmen are slimey, patronizing and think I will only care about the colour. Justin and Roy were the complete opposite. Completely down to earth, listened to what I wanted, no bull and did everything that they said they would. It was honestly a pleasant experience buying a car from them and they have gone above and beyond to make sure everything is perfect. I will be getting all my cars from them in future....as long as they have it in the right color.....
Matthew
I have purchased 2 cars from Roy at Eclipse Car Sales now and can honestly say what a fantastic service he and his team provide. The experience is focused on what the customer YOU want. Eclipse give a warm and friendly service from start to finish in a stress free environment. And if your lucky you might even get a cup of tea or coffee. Thank you Roy for a stress free purchase
David Lang
I Had my trepidations about buying a car from a local trade/car dealer, I have to say that Roy and Justin treated me very well and sorted the 2 niggles I had out with the car in good time. They were both- Honest, Fair and Up front when I bought the car. I will be back next time for my next upgrade, Thanks again for not making me hate/dislike salesmen.
Grahame & Thomas Lloyd
My son and I were searching for a car to purchase with his hard earned savings. We were fortunate to find Eclipse car sales. You are always apprehensive about buying a second hand car especially when you are spending £10k. Luckily we made contact with Roy and Justin. The purchase of a BMW 335i was completely stress free . They answered all our queries and made the purchase a real pleasure. There were some body work issues which could not be dealt with before we picked up the car . The car is going back for them to be sorted and a courtesy car provided.

So if you want car purchase to be stress free and and an enjoyable experience then look no further than Eclipse and being placed in the capable hands of Roy and Justin, two genuine and personable individuals . We have no hesitation is highly recommending Eclipse car sales.

Grahame & Thomas Lloyd
Paul Cobley
I have just bought a BMW 520d from Roy and Justin. The buying experience was the best I have ever had buying a car. It was relaxed and no hard sell. After delivery, the car had an issue with the wheels that Roy sorted out in a very prompt and professional manner. A measure of how good a dealer is how problems get sorted out. This was first class. I thoroughly recommend Eclipse cars. Many thanks.
Mr P Johnson
Just wanted to say thank you for such great service. You really weren't pushy at all and I appreciated the time and effort that went into making sure I was happy with my new BMW M3 which I am....very.

All the best
Jason B
I've been enjoying the R32 for a week now - big thanks to Roy & Justin for an easy, stress free deal!
Mr & Mrs Curtis
Just returned home from buying a beautiful jaguar XJ 2.7 from eclipse car sales and would like to thank you Roy and Justin. With all your professional help and experience it was a pleasure doing business with you and would highly recommend you to anyone. Diffenetly will be buying our next car from you.
Once again thank you.
Mr & Mrs Curtis
Keith H
Roy/Justin,

Just say thanks for such a professional, stress free sale. It's a pleasure to deal with car sales people who are genuine and not trying to push the deal. I will be recommending your business to friends and colleagues, hope to do business with you again!

Keith H
Happy owner of a beautiful BMW!
Mr Wood
I purchased a jaguar s type from Roy back in mar 2015 from the moment i spoke with Roy and Rob i felt very comfortable and at ease with there hospitality.My jaguar is a 15 year old car so to be offered a 12 month warranty was very reassuring.I would not hesitate to to go back to eclipse cars again,and would gladly recommend them to anybody.best wishes Mr wood.
Mr Chris B
Just thought i would say a huge thankyou to Roy and his team. Having bought many used prestige cars over the years I have never come across such a fantastic used car dealership. Roy really values your custom and you are treated accordingly. From the minuite you arrive you are made to feel comfortable and relaxed, his knowledge on cars is phenomenal and always trys to give you the best part exchange value for yours. I have bought 3 cars from Roy now and will never go anywhere else!!
If you are looking for a quality used car don't hesitate to give Roy a call.
Kind regards
Chris b.
Mrs P Manning
I just wanted to say thank you so much for your professionalism.
Roy your knowledge and passion for BMWs certainly shows and it was refreshing to be shown around a vehicle by someone who actually knew what they were talking about. You didn't even once try to sell to me, just listened and helped.
Many thanks again.
Paula